Call or Whatsapp +254 723 321938 info@gokenyasafari.com

Booking and Cancellation Policy

Deposit Payment

  • A deposit of 40% of the total amount is required to confirm a safari. This can be sent to our bank account via wire transfer or by credit card through our online payment platform. We will share an invoice with DPo payment link.
  • The balance of 60% is to be settled same way 1 week to start of safari or cash upon arrival.

 

Notes:

  • Credit card payments attract an extra fee of 4%
  • All payments to ‘To Go Kenya Tours & Safaris’ are in USD

 

Cancellation policy

In case a booking is canceled, the following cancellation fees shall apply:

Confirmation date:

  • 60 days to safari – 25% of the deposit and bank/card charges are forfeited
  • 59 – 30 days to safari – 50% of the deposit and bank/card charges are forfeited
  • 29 – 0 days to safari – 100% of the deposit and bank/card charges are forfeited.
  • No show: 100% forfeited
  • Note that the specific hotel and airline cancellation policies will also apply
  • There are no refunds for any services, i.e., meals, sightseeing, etc., not utilized on your tour
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Masai Mara Vs Serengeti

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